If you have an issue or question that requires immediate assistance, you can click the button below to chat with a Customer Service representative.
Shipping fees range from 20 to 60 NIS, depending on whether the delivery is to the West Bank, Jerusalem, or Israel. Precise charges will be calculated at checkout based on your specific location.
Orders are typically delivered within 2-5 business days. We strive to process and dispatch your purchase promptly to ensure you receive it as soon as possible.
We accept various payment methods including credit/debit cards.
Once your order is shipped, we will send you an email with the tracking number and instructions on how to track it via the courier's website.
If you are not satisfied with an order, you can contact our customer service team to help you return it. Please review the return policy for the instructions.
We offer a 30-day return policy for items in their original condition. Returns are free of charge, and you can request a return label from our customer service.
Of course, you can exchange the product you purchased for another after receiving it, but you will be asked to provide the customer service team when you contact them, the reason why you want to exchange the product.
Yes of course, you can contact the technical support team for assistance.
In this case, you can return or exchange your product. Check out how you can exchange or return your product.